7-Day Money-Back Guarantee
We want you to enroll with confidence. If the course is not right for you, here's exactly how our refund works.
7-Day Refund Window
You can request a refund within 7 days of your purchase date. Requests made after 7 days are not eligible.
How to Request
Email the Elevating Media Group team at [Support email / WhatsApp — to be added] from the same email address you used to enroll, mentioning your order details.
Processing Time
Approved refunds are processed back to your original payment method. Bank or payment-gateway processing may take 5–10 business days.
One Refund Per Student
The refund policy applies once per student. Re-enrolling after a refund does not reset the refund window.
Refunds are handled through the Graphy platform where your payment was made. This policy may be updated; the version shown at the time of your purchase applies.